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Frequently Asked Questions
Everything you need to know about ordering, trade access, sourcing and Bali Trade Drops.
Common Questions
Is Just Oz open to the public?
No. Just Oz is a wholesale trade supplier for registered Australian businesses only.
How long does approval take?
We review all applications within 1–2 business days.
What is the minimum order value?
Please contact us for current minimum order details.
Can I order before I visit the site?
Once approved you can login and browse our full range and place orders immediately.
Do you ship Australia wide?
Yes. We ship to all states and territories across Australia.
General Questions
Is Just Oz open to the public?
No. Just Oz is a wholesale trade supplier for registered Australian businesses only. To view pricing and place orders you must apply for trade access.
How do I apply for trade access?
Click "Apply for Trade Access" in our menu and complete the application form. We review all applications within 1–2 business days.
What is the minimum order value?
Minimum order values vary by product and pack. Login to view current MOQ details once approved.
Do you ship Australia wide?
Yes. We ship to all states and territories across Australia.
How long does delivery take?
In-stock orders are typically dispatched within 3–7 business days. Delivery times vary by location.
Can I visit a showroom?
We are currently an online wholesale supplier. Showroom details, if available, will be communicated to approved trade buyers.
Trade Packs & Sourcing
What are Trade Packs?
Trade Packs are curated wholesale bundles designed to make ordering easy for new and existing buyers — including Retailer, Coastal Store, Airbnb, Spa & Wellness and Resort Display packs.
Can I choose what's in a Trade Pack?
Standard packs are curated by us based on best sellers and current stock. If you want specific products, use our Custom Bali Sourcing service.
What is Sourcing?
Sourcing is a custom service where we source specific products from Bali on your behalf — furniture, décor, fit-out pieces and more.
How much does sourcing cost?
Sourcing fees start from $500 depending on the size and complexity of your request. Full pricing is listed on our Bali Sourcing page.
How long does sourcing take?
Lead times vary depending on the product and supplier. We provide estimated timelines once we review your request.
Trade Drops
What is a Trade Drop?
A Bali Trade Drop is a seasonal pre-order event where approved trade buyers can reserve curated stock before it arrives in Australia.
How does the deposit work?
A 30% deposit secures your allocation. The remaining balance is due before goods are dispatched once stock arrives.
Can I cancel a pre-order?
Deposits are non-refundable once goods have been ordered from our Bali suppliers.
How many drops happen per year?
We run four seasonal Bali Trade Drops per year, each with a different theme and curated range.
Can I add a custom sourcing request to a drop?
Yes. Submit a sourcing request before the order window closes and we'll do our best to include it in the shipment.